Privacy Policy

SelfCloak is committed to protecting your privacy. This Privacy Policy explains what information we collect, how we use it, and the choices you have regarding your data.

By using our website, app, or support channels, you agree to the practices described in this policy.

We may collect personal information you voluntarily provide, such as your name, email address, billing details, company name, and messages sent through support channels.

We may also collect technical data such as IP address, browser type, device information, pages visited, referral source, and interaction data needed to improve performance and security.

Because SelfCloak is a self-hosted product, your protected traffic and cloaking rules are intended to remain under your control and infrastructure whenever possible.

We use the collected information to provide access to our platform, process payments, respond to support requests, send service-related updates, prevent abuse, and improve our website and product experience.

We may also use your contact information to communicate onboarding instructions, important notices, and account or billing updates.

Payments may be processed by third-party payment providers. SelfCloak does not store full credit card details on its own servers unless explicitly stated otherwise.

Please review the privacy practices of your chosen payment processor for more details about how payment information is handled.

We may use cookies, local storage, and similar technologies to remember preferences, improve performance, measure usage, and maintain secure sessions.

You can control cookies through your browser settings, but disabling them may affect parts of the experience.

We do not sell your personal information. We may share data only with trusted service providers that help us operate the business, such as hosting, analytics, communications, and payment partners.

We may also disclose information if required by law, to enforce our terms, or to protect our rights, users, or platform integrity.

We retain personal information only for as long as necessary to fulfill the purposes described in this policy, comply with legal obligations, resolve disputes, and enforce agreements.

We apply reasonable administrative, technical, and organizational measures to protect your information. However, no method of storage or transmission is completely secure, and absolute security cannot be guaranteed.

If you access SelfCloak from outside the country where our providers operate, your information may be transferred and processed in other jurisdictions with different data protection rules.

Depending on your location, you may have rights to access, correct, delete, or restrict certain uses of your personal information. You may also request a copy of your data or object to certain processing activities.

To exercise these rights, contact us using the information below.

Our website may contain links to third-party websites or services. We are not responsible for the content, privacy practices, or policies of external sites.

We may update this Privacy Policy from time to time. When we do, we will revise the effective date at the top of this page. Continued use of our services after changes means you accept the updated policy.

If you have questions about this Privacy Policy or your personal information, contact us at hi@selfcloak.com.